Who looked at what: the access log
Every time someone revealed a credential number, downloaded a document or evidence pack, opened an evacuation list or a person's evidence, or a client viewer or auditor opened a page.
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Applies to: Core (every organisation) · Association admin · Schools, Builders and head contractors, Other businesses
This one isn't for peak bodies and associations: it's here so you can see how it works elsewhere.
On this page
The access log records views of sensitive records, separately from the audit log of decisions. Association admins only.
What's recorded
- Credential numbers revealed, documents and evidence packs downloaded, the evacuation list opened.
- People's compliance profile evidence and files opened, gaps and timelines of people looked at.
- Incidents with the people involved, safety photos and files, staff certificates, asset documents and exports.
- Every page a client viewer or auditor opens and every pack an auditor downloads.
- Sign-ins with single sign-on, API key reads, private calendar feeds fetched, and fix links opened from a reminder.
How to use it
- Step 1: Open Users & access, then Who looked at what (on a builder's or business's account it's also in the Reporting menu).
- Step 2: Filter by Person, What, From, To or Search (name, email or detail) and select Filter. Clear removes the filters.
- Step 3: Select Export CSV to download what you filtered.
- Step 4: Select Older entries to page back.
Limits
- Entries can't be edited or deleted.
- The CSV holds up to 5,000 rows; narrow the filters for more.
Clubs, charities and peak bodies don't have this page: their client viewers' and auditors' views are counted in the Views column on Client viewers and auditors.