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Glossary

The words you'll see in iComply, in plain English.

Act now
A WWC Connect status (red): overdue, working without a recorded check, or a status alert. Read more about Act now
Act on behalf
An iComply Super admin opens an organisation as its admin for a short, set time, with a reason, under a banner, recorded in both audit logs. Read more about Act on behalf
Action centre
The home screen for clubs, charities and peak bodies: what to approve, chase and pay. Read more about Action centre
Active sites
What builders' and other businesses' pack prices go by, in bands of 1–3, 4–10, 11–25 and 26 or more. Read more about Active sites
Addendum
Anything added to a site diary or daily log day after it was signed off and locked. Read more about Addendum
AI assist
Software suggestions (for example a hazard drafted from a photo) that a person checks and confirms. Off until an administrator switches it on. Read more about AI assist
Approved
Your organisation has accepted a document. Approval is per organisation and never carries to another. Read more about Approved
Audit log
A permanent, uneditable record of every decision, export and change. Read more about Audit log
Backup code
A single-use code for two-step sign-in when you can't get your usual code. Read more about Backup code
Chase
One email to a contractor listing what to update, at most once a day. Read more about Chase
Checked by iComply
The iComply compliance team has checked an upload for the right document, dates, cover, name and ABN. Read more about Checked by iComply
Cleared
The front desk or gate result when someone's documents are current for your organisation (or that site) today. Read more about Cleared
Client viewer
Someone outside your organisation given read-only access to chosen sites or records, for a set time. Read more about Client viewer
Compliance profile
What your organisation tracks from iComply's catalogue and its own rules, with a score and reminders. Read more about Compliance profile
Compliant
Every requirement approved and current (green). Read more about Compliant
Connect-by date
The date by which a Victorian organisation should record a worker (7 days) or volunteer (21 days) in WWC Connect. Read more about Connect-by date
Corrective action
One thing to fix, with an owner and a due date, checked by someone else when it's done. Read more about Corrective action
Evacuation list
Everyone signed in on a site right now, ready to print or use for a roll call. Read more about Evacuation list
Existing worker
Someone engaged before 19 October 2026. No connect-by deadline; connecting is recommended. Read more about Existing worker
Expiring
Something expires within 30 days (amber). Still cleared at the front desk while current. Read more about Expiring
Finding
Something a contractor must fix (a failed inspection item, an observation or an action), which they close out with evidence or dispute. Read more about Finding
Founding provider
A provider with a complimentary Listed term until 31 January 2027. Read more about Founding provider
Hierarchy of control
The order to control a hazard in: eliminate, substitute, isolate, engineering, administrative, then PPE. Read more about Hierarchy of control
Hours worked
The bottom of every injury rate: entered, imported or taken from the gate. Read more about Hours worked
iComply pass
A contractor's or provider's free profile and QR code, used at every organisation they work with. Read more about iComply pass
iComply Preferred badge
A marketplace badge for providers whose documents iComply's own team has checked. Read more about iComply Preferred badge
In review
A document is waiting for your organisation's decision (amber). Not cleared at the front desk or gate. Read more about In review
Kiosk-only device
A shared tablet that can only show the front desk; the PIN signs it out. Read more about Kiosk-only device
Legacy terms
A pack you had before packs existed stays included in your current agreement. Read more about Legacy terms
LTIFR
Lost time injury frequency rate: lost time injuries for every million hours worked. Read more about LTIFR
MTIFR
Medical treatment injury frequency rate, for every million hours worked. Read more about MTIFR
Non-compliant
Something is missing, rejected, expired or undated where a date is required (red). Read more about Non-compliant
Notifiable incident
A serious incident the law says you must report to the regulator. iComply records it; you notify the regulator. Read more about Notifiable incident
Pack
A set of features you switch on or off to make iComply fit what your organisation does. Core is always on. Read more about Pack
Permit to work
Written approval for high-risk work on a set date, with its controls ticked off and signed. Read more about Permit to work
Point-in-time audit pack
Who was on a site on a given day, and what their status was then. Read more about Point-in-time audit pack
Prequalification
Questions a contractor answers, with evidence, before you award them work. Read more about Prequalification
Preset
iComply's starting set of requirements for a category. Not legal advice. Read more about Preset
Read assist
Optional software that reads dates and cover from a certificate. A person always decides. Read more about Read assist
Recorded
Card details typed in by the person. Not checked against a government register. Read more about Recorded
Requirement
A document or check a category of contractor must hold at your organisation. Read more about Requirement
Review queue
Everything waiting for your decision, with approve and reject for several at once. Read more about Review queue
SDS
Safety data sheet: the supplier's document for a hazardous chemical. Reviewed at least every 5 years. Read more about SDS
Single sign-on
Signing in to iComply with your organisation's own Microsoft or Google account. Read more about Single sign-on
Site diary
One record a day for each site (a daily log), put together from what was recorded and signed off; later additions are addenda. Read more about Site diary
Stop list
People or companies who must not be let onto a site. The gate refuses them with a neutral message. Read more about Stop list
SWMS
Safe work method statement: how a contractor will do high-risk work safely, reviewed by you and signed on by workers. Read more about SWMS
Take 5
A quick check before a task (a pre-task plan): the hazards, the controls and the PPE, signed on by everyone doing it. Read more about Take 5
Tier 2
A business one of your contractors brings onto a site: their own subcontractor, with its own account. Read more about Tier 2
TRIFR
Total recordable injury frequency rate, for every million hours worked. Read more about TRIFR
Two-step sign-in
A 6-digit code from an authenticator app or email, as well as your password. Read more about Two-step sign-in
Verified on register
Someone at your organisation looked the card up on the official state register and recorded it. Read more about Verified on register
Worker pass
A worker's own phone pass with a gate QR code that lasts about a minute and works once. Read more about Worker pass
WWC Connect
The Victorian government service where organisations record people doing child-related work, from 19 October 2026. Read more about WWC Connect