Existing workers engaged before 19 October 2026
No connect-by deadline applies. Connecting them is strongly recommended: import them and catch up at your own pace.
1 min readLast updated
Applies to: People & Volunteers · Administrator, Staff and team members, Safety officer (HSEQ)
Anyone engaged before WWC Connect started on 19 October 2026 has no connect-by deadline. Organisations are strongly encouraged to connect their existing workers and volunteers. No official catch-up deadline is published, so iComply doesn't set one: check the official guidance.
- They show as Existing worker: connecting recommended, in cyan.
- They never turn red, never show as overdue and never trigger reminder emails.
- The Today totals count them separately as Existing workers.
Bring in people already on iComply
- Step 1: Open Import & catch-up.
- Step 2: Under Already on iComply, not tracked yet, find people from your register, staff list and presenters on site.
- Step 3: Choose Who, Work, Started (or starts) and Open-ended, and select Start tracking.
Import a spreadsheet
- Step 1: Save a CSV with a header row. Needed: given_names (or name), role and start_date (YYYY-MM-DD). The page lists every optional column, including a past check (checked_on and clearance_number), connected_on, and the address, application number and registration number for the Service Victoria export.
- Step 2: Select Preview. Problems are listed by line.
- Step 3: Choose the file again and select Import.
A type of person defaults to volunteer and the work to child-related. A past check imported this way is marked to re-check in the status checker, because there's no dated record of it in iComply.
Catch up
Catch-up: next step for each person lists everyone imported or linked, with what to do next: verify in the WWC status checker, then connect in WWC Connect and record the date.