WWC Connect: what it is and how iComply helps

WWC Connect is the Victorian Government service where organisations record (connect) the people doing child-related work for them. It started on 19 October 2026 and applies to any organisation engaging paid workers or volunteers for child-related work. WWC Connect in iComply appears only for organisations in Victoria.

Before you start

• Your organisation's state is Victoria (Settings).
• People & Volunteers is switched on (Settings → Your packs).
• Your organisation has a Service Victoria business account for the official reporting. See Report your workers in Service Victoria.

What iComply does

• Works out each person's connect-by and offboard-by dates: 7 days for workers, 21 days for volunteers.
• Shows what's due on Today, most urgent first, and emails reminders 7 and 2 days before, on the day and when overdue.
• Keeps a dated record of each check, connection, alert and end date, for 7 years after they stop.
• Collects volunteers' details by personal link or event QR.
• Prepares the files for Service Victoria: the bulk upload and the bulk status check.

What iComply doesn't do

Decision support, not legal advice. Your organisation remains responsible for its decisions.

The tabs

• Today: what to do now. See The Today page.
• People: everyone you track. See The People list.
• Add a person: one question at a time. See Add a person.
• Self-service links: volunteers fill in their own details. See Volunteers: personal link or event QR.
• Import & catch-up: people engaged before 19 October 2026. See Existing workers.
• Visitor log, when your front desk is on. See The WWC visitor log.
• Exports & settings. See WWC exports and settings.

Organisations outside Victoria see a note that nothing changes for them: keep checking cards on your state's register.