Record hours worked: enter, import or use the gate

Hours worked are the bottom half of every rate. Record them for each site and month, and your organisation's own hours (people not working on a site) on their own row.

Before you start

• Administrators and safety officers can enter hours for every site and for the organisation's own row. Project or site managers can enter their own sites' hours. Directors and executives read them only.
• Count everyone who worked there, overtime included.

How to enter hours

1. 1Step 1: Open Insights → Injury rates and hours and scroll to Enter hours.
2. 2Step 2: Under Where, choose the site (or your organisation's own row).
3. 3Step 3: Choose the Month (any of the last 24).
4. 4Step 4: Type the Hours worked, and a Note (optional) such as where the figure came from.
5. 5Step 5: Choose Save hours. The rates use it straight away. Leave the hours blank and save to clear a month.

How to import hours from a spreadsheet

1. 1Step 1: Under Import hours (CSV), choose Template with your sites to download a CSV with a row for each site you can enter, for last month.
2. 2Step 2: Fill in the columns: site (the site's name, or blank for your organisation's own hours), month (2026-10 or Oct 2026), hours and, if you like, note.
3. 3Step 3: Choose the file under CSV file, then Import.
4. 4Step 4: Read the result: how many rows were saved, and each row that wasn't (with its line number and why). Fix those rows and import them again.

Hours from the gate

An administrator can tick Work out a site's hours from the gate's time on site when none are entered under Settings on the same page. Then, for any site and month with nothing entered, iComply adds up the time between sign-in and sign-out at the gate (up to 24 hours each), marked gate in the hours table.

• Only people who signed in at the gate count: contractors, their workers and presenters, not visitors. Your own team counts only if they sign in there too.
• Someone nobody signed out of is closed automatically at the end of the day. That visit counts as the length of the site's shift nearest the time it began (the site's day or night shift, 8.5 hours by default), shown as estimated. A real sign-out within a day of the sign-in replaces the estimate.
• Entered or imported hours always win for that site and month.

Limits

• Import: one CSV file, 1 MB at most. Rows that can't be read, or that you can't enter, are listed and not saved.
• Notes: 300 characters.