Who looked at what: the access log
Every time someone revealed a credential number, downloaded a document or evidence pack, opened an evacuation list or a person's evidence, or a client viewer or auditor opened a page.
1 min readLast updated
Applies to: Core (every organisation) · Administrator · Schools, Builders and head contractors, Other businesses
On this page
The access log records views of sensitive records, separately from the audit log of decisions. Admins only.
What's recorded
- Credential numbers revealed, documents and evidence packs downloaded, the evacuation list opened.
- People's compliance profile evidence and files opened, gaps and timelines of people looked at.
- Incidents with the people involved, safety photos and files, staff certificates, asset documents and exports.
- Every page a client viewer or auditor opens and every pack an auditor downloads.
- Sign-ins with single sign-on, API key reads, private calendar feeds fetched, and fix links opened from a reminder.
How to use it
- Step 1: Open Users & access, then Who looked at what (on a builder's or business's account it's also in the Reporting menu).
- Step 2: Filter by Person, What, From, To or Search (name, email or detail) and select Filter. Clear removes the filters.
- Step 3: Select Export CSV to download what you filtered.
- Step 4: Select Older entries to page back.
Limits
- Entries can't be edited or deleted.
- The CSV holds up to 5,000 rows; narrow the filters for more.
Clubs, charities and peak bodies don't have this page: their client viewers' and auditors' views are counted in the Views column on Client viewers and auditors.