The audit log

The audit log records every decision a person made: invites, approvals and rejections, sites, downloads and exports, front-desk checks, settings and user changes, people added, checks recorded and reviewed, policies signed, keys issued and more. Entries come from people and from iComply itself (shown as System).

Who can see it

• Club admins.
• On builders' and other businesses' accounts, a Director or executive too (read-only). Site-scoped roles can't open it.
• Auditors you invite see it in their own portal (limited to their sites' records when their access is for chosen sites).

How to read it

1. 1Step 1: Open Audit log from the menu.
2. 2Step 2: To narrow it, fill in From, To or Search (a name, email or detail) and select Filter. Clear removes the filters.
3. 3Step 3: Each entry shows When, Who (name and email), What and Detail.
4. 4Step 4: Select Older entries to page back 200 at a time, and Newest to return.

Export it

1. 1Step 1: Filter the log as you want it (or leave it unfiltered for everything).
2. 2Step 2: Select Export CSV (club admins only). The file has the entries you filtered, newest first: When, Who, Email, What, Record, Detail and the action code.

One export holds up to 10,000 entries; narrow the dates for more. Each export is recorded in the log itself (Audit log exported (CSV), with the filters and how many rows).

Common questions

• Can an entry be changed or removed? No. The log is append-only: nobody, including iComply, can edit or delete an entry.
• Can I export it? Yes, club admins can: see Export it above. A provider's evidence pack also includes their full audit trail.
• Can a director export it? A builder's director or executive reads the log on screen; exports are for club admins.
• What about who opened records? Views of sensitive records are in Who looked at what. See The access log.