How billing works

• Invoice only. iComply never takes card payments in the app.
• GST inclusive. Every price shown includes GST.
• Annual. You're invoiced once a year and pay by the due date on the invoice.
• Nobody is locked out automatically, even if an invoice is late.
• Complimentary plans. iComply can give a organisation full access at no cost: Settings shows Complimentary plan and no invoices are raised while it runs. If it has an end date, we contact you before it ends.

Where to see your billing

• Most organisations: Settings → Billing shows your plan or price, whether you're on a trial, paid through a date or complimentary, and your Invoices with their status. Admins set the Billing contact: Name, Email for invoices and an optional Purchase order number, then Save.
• Clubs, charities and peak bodies: Settings → Plan shows the plans; select Choose a plan, or Talk to us.
• Status chips you may see: Trial, Trial ended, unpaid, Awaiting payment, Overdue, Active, Renewal due, Lapsed and Complimentary.

Questions about an invoice: hello@icomplyaustralia.com.au. We reply within one business day.