Checked by iComply
Schools: have iComply's compliance team check each new upload within 2 business days, before you approve it.
1 min readLast updated
Applies to: Managed Service · Administrator, Team member · Schools
This one isn't for other businesses: it's here so you can see how it works elsewhere.
With Checked by iComply, our compliance team checks each new upload from your providers within 2 business days, before you approve it. It's part of the Managed Service pack, which is offered to schools. See Your packs.
What "checked" means
- It's the right kind of document.
- The issue and expiry dates match the file.
- For insurance, the cover amount meets your minimum.
- The name and ABN match the provider.
It doesn't mean iComply certifies the provider, guarantees their work, or has checked a licence or card on the official register. Your school still decides.
How to turn it on
- Step 1: Open Settings and find Checked by iComply. Only school admins can change it.
- Step 2: Tick Have iComply check each document before it reaches us.
- Step 3: Optional: tick Approve automatically after iComply's check. iComply's check then becomes your approval, recorded with your name and the date you turned it on.
- Step 4: Select Save. The status shows On · you approve or On · approves automatically.
What happens next
- Each new document shows Checked by iComply · ready to approve or Needs fixing (iComply), with the reason, on the provider's file and in the review drawer.
- When it needs fixing, the provider is asked to upload it again.
- School admins get Checked by iComply · ready to approve as a notification.
- Without automatic approval, you approve one at a time, in the review queue, or all at once with Approve everything iComply checked in Settings (school admins).
- With automatic approval, you're told when a provider is cleared. You can still reject or change any decision.
Both iComply's check and your approval are recorded in your audit log.