Get help in iComply

The “?” on every page, searching the Help Centre, Start here paths, the glossary and telling us whether an article helped.

1 min readLast updated

Applies to: Free: no pack needed · Administrator, Team member, Safety officer (HSEQ), Project or site manager, Gate user, Director or executive, Panel coordinator, Contractors, Workers (worker pass), Volunteers, staff and educators (personal link), Visitors and anyone with a link

On this page

Help is one click away on every page, in your business's own words.

Ways to get help

  • The ? at the top of every page opens the article for the page you're on (its label says Help with this page: and the title), or the Help Centre home.
  • Search the Help Centre: it understands what people call things (for example “Take 5”, “SDS” or “white card”) and forgives typos.
  • Start here: a short path of articles for your kind of business and your role.
  • The glossary explains the words iComply uses, such as cleared, expiring and in review.
  • Signed in, articles for your role and your kind of business come first. Each article says who it applies to and which pack it needs.

Tell us if it helped

  1. Step 1: At the end of an article, answer Was this helpful? with Yes or No.
  2. Step 2: Optionally say What were you looking for? Please don't include passwords, codes or card numbers.
  3. Step 3: Select Send feedback. We read every answer to improve the article, but we can't reply there: email us if you need an answer.

Limits

  • Up to 30 feedback answers an hour from one connection.
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