Get help in iComply
The “?” on every page, searching the Help Centre, Start here paths, the glossary and telling us whether an article helped.
1 min readLast updated
Applies to: Free: no pack needed · Club admin, Club team member, Providers, Workers (worker pass), Volunteers, staff and educators (personal link), Visitors and anyone with a link
On this page
Help is one click away on every page, in your club's own words.
Ways to get help
- The ? at the top of every page opens the article for the page you're on (its label says Help with this page: and the title), or the Help Centre home.
- Search the Help Centre: it understands what people call things (for example “Take 5”, “SDS” or “white card”) and forgives typos.
- Start here: a short path of articles for your kind of club and your role.
- The glossary explains the words iComply uses, such as cleared, expiring and in review.
- Signed in, articles for your role and your kind of club come first. Each article says who it applies to and which pack it needs.
Tell us if it helped
- Step 1: At the end of an article, answer Was this helpful? with Yes or No.
- Step 2: Optionally say What were you looking for? Please don't include passwords, codes or card numbers.
- Step 3: Select Send feedback. We read every answer to improve the article, but we can't reply there: email us if you need an answer.
Limits
- Up to 30 feedback answers an hour from one connection.