Create an organisation and invite its admin
A Super admin sets up a school, club, charity, peak body or builder with its subdomain, packs and tier, and invites its first admin in one step.
2 min readLast updated
Applies to: iComply staff only · iComply Super admin
Create an organisation at the bottom of Organisations sets it all up at once: the organisation, its subdomain, its packs and an email invitation for its first admin.
How to create one
- Step 1: Open Organisations and scroll to Create an organisation.
- Step 2: Enter the Name and choose the Type (School, Club, Charity, Peak body or Builder) and State.
- Step 3: Choose the Product: iComply (everything for the type) or Assets only (the asset register without the people-compliance areas; no published price).
- Step 4: For a school, choose its Enrolment band, Sector and School type. For a builder, choose its Industry pack (it sets the words, roles, modules and starting content). For others, choose a Tier or keep Default for the type.
- Step 5: Under Packs, keep the recommended packs for the type or choose your own. Managed Service (Checked by iComply) is for schools; for anyone else, switch it on later from the organisation's Packs page with a reason.
- Step 6: Check the Subdomain. It's suggested from the name and checked as you type.
- Step 7: Enter the Admin name and Admin email.
- Step 8: Optionally tick Complimentary plan with a reason and an end date.
- Step 9: Select Create and invite, then copy the link it shows.
What happens next
- A school gets the same set-up as signing up at /signup: its 30-day trial, default inductions and address. Other paid tiers start a 30-day trial; free tiers have none. Builders get their industry pack's rules pack for the state if there is one; other types their state's pack.
- The subdomain is set up straight away, or listed under Subdomains to provision with the manual steps. Until it's live, the invite uses app.icomplyaustralia.com.au.
- The admin is emailed their link. It works once, for 14 days. They choose a password, sign the organisation agreement and set up two-step sign-in.
- It's recorded in the platform audit log and the new organisation's own.
Common questions
- "That email already has an iComply account". Each email has one account. Use another address for the organisation's admin.
- "That subdomain was just taken". Someone else took it a moment ago. Choose another.
- "The Builder tier is for builders (head contractors) only". Choose another tier, or the Builder type. The Assets only tier also needs the Assets only product.
Copy the link now: for security it's only shown once. If it's lost, create a new one from Admin access on the organisation's page.