Provider listing invoices
Marketplace tier invoices are issued automatically; record payments here to keep listings live, or void one raised in error.
1 min readLast updated
Applies to: iComply staff only · iComply Super admin, iComply billing
When a provider chooses a marketplace tier (Listed, Preferred or Partner), an invoice is issued automatically, and again 30 days before renewal. Invoices are numbered ICL-year-0001.
How to record a payment
- Step 1: Raise the matching tax invoice in the accounting system.
- Step 2: Open Billing, then Provider listing invoices. Filter by All, To be paid or Overdue.
- Step 3: In the invoice's row, open Record payment, enter Paid on and a Reference, then select Record payment.
To cancel one raised in error, open Void, enter a Reason and select Void invoice.
What happens next
- The provider is reminded 14 and 7 days before the due date and on the day.
- An overdue invoice pauses the listing. Recording payment makes it live again straight away.
- The totals show what's Outstanding, what's Overdue and how many Listings paused.