Enquiries and booking requests
Ask a listed provider a question or request a booking; the provider replies in the same conversation.
1 min readLast updated
Applies to: Free: no pack needed · Providers, Association admin, Association team member
Preferred and Partner listings show an Enquire button in Find a provider.
How an association sends an enquiry
- Step 1: Open the provider's listing and select Enquire.
- Step 2: Under Type, choose Question or Booking request, then fill in About, Message and optional preferred dates.
- Step 3: Select Send. Replies show under Enquiries and by email.
How a provider replies
- Step 1: Open Listing, then Enquiries (new ones are marked).
- Step 2: Open the conversation, type under Reply and select Send.
- Step 3: Done? Select Close conversation.
Statuses: Waiting for a reply, Replied, Booked (the association marked it booked) and Closed.
Messages stay in iComply and are emailed to the other side. Don't share passwords or bank details in them.