I can't see a page or button

• The pack is off. A page whose pack is off doesn't exist for your association: it's gone from the menu and answers “page not found”. An admin can switch it on in Settings → Your packs; every record comes back. See Your packs.
• It's for admins. Users & access, Settings changes, the Audit log, the yearly compliance review and some exports are for admins.
• Your role sees only your sites. Project or site managers and gate users are taken to My sites, and an action outside their sites says “You can see your sites only. Ask a company admin if you need company-wide access.”
• Your role is read-only. Directors, executives and panel coordinators are taken to Overview, and a change says “Your role can view only. Ask a company admin if something needs to change.”
• Your role doesn't include it. “Your role doesn't include that. Ask a company admin.” An admin can change your role in Users & access.
• WWC Connect shows for Victorian associations only.
• On the front desk, other pages ask for the PIN first: “The front desk is locked. Enter the PIN to leave front desk mode first.”
• A banner asks you to confirm your email before you can invite people. See Confirm your email.

See Roles and what each can do.