Records kept for 7 years
Records stay for 7 years after someone stops, then an admin can delete them.
1 min readLast updated
Applies to: People & Volunteers · Admin, Team member
Each record is kept until 7 years from the end date or the latest activity on it, whichever is later. Records with no stop date are kept. The person's record says Records are kept until that date.
How to delete a record
- Step 1: Open the person and select Request deletion (admins only).
- Step 2: Say Who asked, and why.
- Step 3: Before the 7 years are up, Record request keeps the request in the audit log but deletes nothing. After they're up, select Delete and confirm Yes, delete.