Overseas services
Email delivery, virus scanning and optional software reads use services outside Australia.
1 min readLast updated
Applies to: Free: no pack needed · Administrator, Staff and team members, Contractors and providers, Volunteers, staff and educators (personal link), Workers (worker pass)
- Resend (Tokyo, Japan) sends our emails: the recipient's name and email address, and the email's content.
- Cloudmersive (United States) scans every upload for viruses before it's stored. Infected files are rejected and not kept.
- Anthropic (United States) runs the optional software reads and suggestions: certificate read assist (only when the contractor agrees, and the organisation can switch it off), safety data sheet and asset reads, machine translations of inductions, and AI assist (off until an administrator switches it on). Files are sent over an encrypted connection after the virus check and aren't used to train models.
A person always checks what software suggests; it never approves anything by itself.