Account & security
Signing in, two-step sign-in, privacy, where your data lives, exports and leaving iComply.
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- Sign in, and reset your passwordWhere to sign in, what to do if you forget your password, how long you stay signed in, and why an account locks.iComply staff only
- Two-step sign-inSet up an authenticator app or emailed codes, save your backup codes, switch method, and require it for everyone.Core (every organisation)
- Delete your accountDelete your own sign-in from the app or the web. What's removed, what your organisation keeps, and when you can't.Core (every organisation)
- Confirm your emailWhy iComply asks you to confirm your email address, what you can't do until you do, and how to get a new link.Free: no pack needed
- Accepting the iComply termsWhy iComply asks you to accept its terms of service and privacy policy, what gets recorded, and what happens when they change.Free: no pack needed
- Where your data is storedYour records and documents are stored in Sydney. A few services we use are overseas.Free: no pack needed
- Overseas servicesEmail delivery, virus scanning and optional software reads use services outside Australia.Free: no pack needed
- How we keep your account safeTwo-step sign-in, sign-ins bound to your own address, idle sign-out, each organisation kept apart, and a log that can't be changed.Free: no pack needed
- Exporting your data and leaving iComplyDownload your records at any time. If you leave, you have 90 days to export.Core (every organisation)