Gaps: everything to fix, with the quickest fix
See every gap for a person, contractor, asset, site or your business, worst and most important first, with its score, what changed since last week and a one-click fix such as sending a fix link.
2 min readLast updated
Applies to: Core (every organisation) · Administrator, Team member, Safety officer (HSEQ), Project or site manager, Director or executive
Gaps brings together everything iComply tracks for one person, contractor, asset or site, or your whole business: your compliance profile, contractors' requirements, people's checks, staff qualifications and the asset register. Each gap comes with the quickest way to fix it.
How to see your gaps
- Step 1: Open Gaps from your compliance profile for your whole business, or the Fix it card on a person's, contractor's, asset's or site's page for one of them.
- Step 2: Read the list, worst and most important first, and the score beside it.
- Step 3: Use the button on each line: Send them a fix link, Remind them, Review it, Record it, Record or upload it, Record a check, or send their link, Record the renewal, Book or record the service or Open it.
For your whole business, Behind the score breaks it down (your business itself, contractors' requirements, people's checks and qualifications, assets and sites) with Open for each, and Build an evidence pack is at the top for admins. For one person, contractor, asset or site, Timeline shows everything that happened.
The score
What's up to date as a share of everything that counts: required items count three times a recommended one, and something due soon counts half. Requirements from outside your profile count as required. It shows how many were counted, up to date, soon, and missing or expired.
What changed since last week
Beside the gaps, What changed lists what got better or worse since the same day last week, rebuilt from dated records as they stood then. Items met in the app (inductions, SWMS, policies) and contractors' standing on a site aren't compared.
Send them a fix link
Send them a fix link sends the contractor one email listing everything to update, with a Fix this now link where your business has fix links on. The link is just for them and works for 7 days.
Limits
- A contractor is chased at most once a day; one with reminders switched off isn't chased.
- Up to 20 chases an hour per person.
Who can see what
- People's gaps: admins only, and each look is recorded in Who looked at what.
- Site roles see their own sites' contractors, assets and sites.
- Read-only roles see gaps but can't act on them.
- Only your own records and decisions are shown. A document a contractor keeps from you is never shown.