Ask the supplier for the current SDS

Email the supplier a single-use upload link. They upload the current safety data sheet without an account, and it waits for you to confirm.

1 min readLast updated

Applies to: Chemicals (SDS) · Administrator, Safety officer (HSEQ), Project or site manager, Visitors and anyone with a link

On this page

When an SDS is missing or near its 5-year review, iComply can email the supplier a link to upload the current one. The supplier doesn't need an account, and what they upload is never used until a person in your organisation confirms it.

How to ask

  1. Step 1: Open the chemical from the register.
  2. Step 2: Under Ask the supplier for the current SDS, check Supplier and Their email.
  3. Step 3: Select Send the link.
  4. Step 4: The request shows under Requests to the supplier: Sent, Opened, not uploaded yet, Uploaded, Cancelled or Expired. Select Cancel the link to stop it.

What the supplier sees

  • One email from your organisation "via iComply", with replies going to the person who asked.
  • The link opens Upload the current safety data sheet for the product, with who asked and until when it works.
  • They choose the file and select Upload. A used, expired or cancelled link says it can't be used.

What happens next

  • The file is virus-checked before it's stored, then waits on the chemical as SDS to confirm.
  • The person who looks after the chemical is emailed (Updated SDS to confirm).
  • Confirm or reject it as usual: see Safety data sheets.

Limits

  • A link works once, for 14 days. Sending a newer request cancels the older link.
  • Up to 5 requests a day for one chemical, and 100 a day for your organisation.
  • The supplier can upload a PDF, PNG or JPG up to 10 MB.
The link is private to the supplier: it isn't kept in the email record once sent, and opening it never shows anything else about your organisation or its chemicals.
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