What the statuses mean

Status is always shown as a colour, an icon and a word. It's never stored: iComply works it out fresh every time from your requirements and your approvals.

• Compliant (green): every requirement has an approved, current document.
• Expiring (amber): an approved document runs out within 30 days.
• In review (amber): a new upload is waiting for your decision.
• Non-compliant (red): something is missing, rejected or expired; has no expiry date where your requirement needs one; or a card is missing its number or state.
• Invited or Declined (grey): they haven't accepted your invitation yet, or they said no.

Each requirement

On a provider's file each requirement has its own word: Approved, Expiring, In review, Missing, Expired, Rejected, No expiry date, Details missing or Not cleared. A card the provider typed in shows Recorded until someone at your organisation checks it on the official register; then it shows Verified on register.

Cleared at the front desk or gate

The front desk or gate shows Cleared or Not cleared. Someone is cleared when every requirement is approved and current, including documents expiring within 30 days (they're still current). Someone with a document still In review, anything red, or an invitation not accepted is not cleared.

Who hears about changes

• When a provider goes red for a new reason, admins get A provider went non-compliant. See Expiry reminders and red alerts.
• When something is uploaded, your team gets New documents to review.