Accept an invitation and the organisations you work with
Organisations see your documents only after you accept their invitation. Accept, decline, and see where you stand with each one.
2 min readLast updated
Applies to: Free: no pack needed · Providers
When an organisation adds you to its register, you get an invitation by email. Accepting lets that organisation see your documents and nothing else. Each organisation checks and approves your documents for itself.
In your portal the page is called Where you work (or Schools if every organisation you work with is a school).
Accept from the invitation email
- Step 1: Open the link in the invitation email. It shows who invited you and, under You'll need, what they ask for.
- Step 2: New to iComply? Enter Your name, choose a password of at least 10 characters, agree to the terms and select Accept invite.
- Step 3: Already have an account with that email? Select Sign in to accept, then accept it in your portal.
Accept or decline in your portal
- Step 1: Open Where you work.
- Step 2: Under Invitations, select Accept invite, or Decline. The organisation is told either way.
- Step 3: Once accepted, the organisation shows under Where you work. Open it to see each thing it asks for and your status there.
What each organisation shows
- Each item it asks for, with its status (current, expiring, in review, missing, expired or rejected) and the overall traffic light.
- Policies and site information: files to read and policies to sign. Tick that you've read it, type your full name and select Acknowledge.
- Child safe declaration: if the organisation hasn't put a child safe policy on iComply, tick the declaration, type your name and select Make the declaration.
- Your QR pass for that organisation, to show at its front office or site gate.
Common questions
- The Accept invite button is greyed out. Confirm your email first with the link we sent (or Send a new link at the top), then accept.
- The invitation has expired. Invitations last 14 days. Ask the organisation to send it again: see Invitation expired.
- I declined by mistake. Ask the organisation to invite you again. Declined organisations are listed at the bottom of the page.
- iComply invited me to take over a listing. That's a founding partner listing iComply set up for you. Accept it to create your account and keep the listing up to date yourself.
Accepting shares your documents with that organisation only. To keep a particular document from one organisation, use Who sees your documents: see What each client needs.