My invitation has expired

Invitation links stop working once used or after they expire. Ask for a new one: nothing on your account has changed.

1 min readLast updated

Applies to: Free: no pack needed · Administrator, Staff and team members, Contractors and providers, Volunteers, staff and educators (personal link)

Every invitation link works once, for a set time:

  • Joining your organisation's team: 7 days. Ask an admin to add you again.
  • Setting up a new organisation's admin account from a link iComply sent: 14 days. Ask us for a new one: hello@icomplyaustralia.com.au.
  • An invitation for a contractor: 14 days. The organisation can open you on its register and select Resend invite for a fresh 14-day link.
  • Sign-up links and email confirmation links: 48 hours. Password reset links: one hour.
  • Personal links for volunteers and people: 30 days.
  • Already set up? Just sign in.
  • “This invitation has expired or isn't for this address”: open the link from the newest email, on your organisation's own address.
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