Choose your email and phone notifications

Choose which emails and phone notifications you get: expiry reminders, decisions, invitations, requests, enquiries and reviews.

1 min readLast updated

Applies to: Free: no pack needed · Contractors and providers

Open Profile, then Notifications. Under What we send you, tick Email or Phone for each kind and select Save.

What you can get

  • A document is expiring: 60, 30, 14, 7 and 0 days before, and on expiry.
  • Approved or rejected a document: with the reason when it's rejected.
  • Invited you: the first invitation always comes by email.
  • Reminders from organisations you work with (with a Fix this now link where they use one).
  • Prequalification, jobs and statements, Issues from organisations you work with and Your insurance broker.
  • Marketplace: Enquiries and replies, How was it? after work, Reviews about you, Show us as a client requests, listing invoices and the iComply Preferred badge.

Phone notifications

  1. Step 1: On iPhone, add iComply to your home screen first.
  2. Step 2: Under This device, switch phone notifications on and allow them when your phone asks.
  3. Step 3: To stop a device, select Remove this device.
We only ever email or send phone notifications: never anything else. Some emails, like the first invitation, always come so you don't miss them.
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