Your workers and their worker passes

Workers (under Documents) lists the people you send on site. Each person's tickets are uploaded against their name, and every organisation you've accepted that asks for them reviews them for itself. Sole trader? You don't need to add yourself: upload your own tickets under Documents.

How to add a worker and their tickets

1. 1Step 1: Open Documents, then Workers.
2. 2Step 2: Under Add a worker, enter their Name and, optionally, their email and mobile. Select Add worker.
3. 3Step 3: Select Add a ticket next to their name and upload it: white card, high risk work licence, licence, police check or clearance.

Send their worker pass

1. 1Step 1: Under Worker pass, enter Their email.
2. 2Step 2: Select Send their pass. They get a personal link by email: no password, just their phone.
3. 3Step 3: To replace it, select Send a new link (the old one stops working). To stop it now, select Switch off.

On their pass a worker sees only their own things: the sites they're cleared for, their tickets (they can photograph a new one, which waits for review), their inductions and certificates, the SWMS they work under, and a QR code for the gate. The page shows when the pass was sent, when it expires and when it was last opened.

When someone leaves

Select They've left and confirm. Their tickets stop counting and their pass stops working. Select They're back to restore them.

Common questions

• A ticket shows Added by (their name): the worker added it from their own pass. It still waits for review.
• Numbers show as Recorded. They stay that way until someone checks them on the regulator's register.
• Inductions done by a worker show under their name, with Certificate to download the PDF.

Limits

• A worker pass link works for 120 days. Send a new one when it expires.
• Tickets: PDF, PNG or JPG, up to 10 MB.