Your qualifications link: send your certificates

Your employer or club emails you a link to your own qualifications record. Check your expiry dates and photograph or upload a certificate.

2 min readLast updated

Applies to: Free: no pack needed · Volunteers, staff and educators (personal link)

On this page

If you're on your organisation's staff list, it can email you a link to My qualifications: what it needs from you, your expiry dates and anything you've sent. Only you and the organisation's admins can see it.

How to send a certificate

  1. Step 1: Open the link from your email. It signs you in on that device; no password.
  2. Step 2: Select Add next to what's needed, or Add another certificate.
  3. Step 3: Choose Which qualification? and add a Photo or PDF of the certificate: a clear photo, flat and in good light, up to 10 MB.
  4. Step 4: If your organisation allows it, select Read my certificate to fill in the details. Check each one against the certificate.
  5. Step 5: Enter or correct the Number, Issued by, the completion date and the expiry (leave it blank if it doesn't expire).
  6. Step 6: Select Send to the office.

What happens next

  • It shows Sent: waiting for the office until an admin checks it. It doesn't count until they approve it.
  • If they send it back, you're emailed the reason with a fresh link, and it shows Sent back with Why:.
  • Expiry reminders (30 and 7 days before, on the day and once expired) include a Fix this now link that opens the right form.
  • If your organisation pays back fees, Claim back a fee is on the page. See Claim back a check fee.

Common questions

  • This link doesn't work any more. It works for 30 days, and each new email replaces the link in the one before, so use the newest email. Your organisation can also switch it off, and it stops when you leave.
  • I have an iComply sign-in. You can send certificates from My record instead. See My record.
Your link opens only your own record. After you open it, the page remembers you on that device for up to 14 days (never longer than the link itself).
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