Visitors at the front desk and the gate
Sign visitors in and out at the front desk or a site's gate, so you know who's on site in an emergency.
1 min readLast updated
Applies to: Gate & Access · Administrator, Team member, Safety officer (HSEQ), Project or site manager, Gate user, Visitors and anyone with a link
Visitors (clients, inspectors, deliveries, guests) aren't on your register, so they sign in with a short form instead of being checked.
How a visitor signs in at a site's gate
- Step 1: On the gate's start screen, select Visitor sign-in / out.
- Step 2: Fill in Full name, Company (optional) and Why are you here?, then select Sign in.
- Step 3: When they leave, they find their name under Leaving? Find your name and select Sign out.
A site's visitor is checked against the stop list (by name, and against workers' names). Someone on it gets the neutral Please see the site manager before going on site.
From a computer, a gate user or manager can also sign a visitor in on the site's On site now page (Sign a visitor in).
At the front-office desk (no site)
Visitor sign-in / out opens the Visitor log: Name, Organisation (optional) and Purpose of visit, then Sign in. Sign them out from the day's list. Last 30 days (CSV) downloads the log.
Common questions
- Are visitors on the evacuation list? At a site, yes: everyone signed in at the gate, visitors included.
- Without signal? Visitors wait (or use your paper sign-in) until the connection is back. See The gate without signal.
- Someone forgot to sign out. Anyone still signed in at a site is signed out automatically after the end of the day, shown as no sign-out.