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Gate set-up: acknowledge how the gate works

Before a site's gate signs anyone in, an admin reads a short statement of what iComply checks and what it doesn't, and acknowledges it.

2 min readLast updated

Applies to: Gate & Access · Admin, Team member

On this page

Gate set-up is a one-off acknowledgement. Until it's done, a site's gate shows Gate not yet set up and can't sign anyone in, refuse anyone or override a refusal: use your paper sign-in meanwhile. For organisations that aren't builders or businesses, the front-office desk (no site) keeps working without it.

Before you start

  • You're an admin. Anyone else sees the statement and Only (an admin) can acknowledge this.
  • For organisations that aren't builders or businesses: Site gate is on in Gate & Access. Otherwise the page isn't there.

How to set up the gate

  1. Step 1: Open Gate set-up from the menu (or Set up the gate on the gate's screen).
  2. Step 2: Read What the gate does and doesn't do.
  3. Step 3: Under Acknowledgement, enter your name and title and tick I have read this and acknowledge it for our organisation.
  4. Step 4: Select Acknowledge and set up the gate. The page then shows who acknowledged it and when, and Open the front desk.

What the statement says, in short

  • iComply records the documents and details people supply and checks them against your organisation's own requirements.
  • Your requirements are yours. iComply's presets are starting points, not legal or WHS advice.
  • A cleared result means what's on file meets your requirements on the checks shown. iComply doesn't certify competence, fitness for work or that a licence, ticket or card is genuine beyond the checks shown.
  • Your site management stays responsible for who works on site. Anyone who overrides a refusal takes responsibility for it, and their name and reason are recorded.
  • If the gate isn't available, you use your own fallback (such as paper). The evacuation list is only as accurate as the sign-ins and sign-outs.

What happens next

The gate works straight away on every site. The same words appear as a short note on every gate result screen. If iComply changes what the statement means, the page says The statement has changed since… and an admin acknowledges again before the gate works.

The acknowledgement is kept with the statement's version, the person's name, title, time and connection, and is included in your records. It describes how the product works; it isn't legal advice.
Open Gate set-up
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