The site gate: how it works

The site gate is the front desk running for one site. It checks each person against your club's requirements plus that site's own, records the sign-in against the site, and refuses anyone who isn't cleared. Builders and businesses always have it; other clubs switch on Site gate in Gate & Access (your first site is named after your club).

Before you start

• An club admin completes Gate set-up once.
• The site exists, with its providers on its list. See Sites.

How the gate works, step by step

1. 1Step 1: Start the front desk on the site's tablet and choose the site under Which site is this gate for? (or select Open the gate on this device on the site's On site now page).
2. 2Step 2: Each person searches their name or company, or scans their pass. A business with workers picks the worker under Who's here?: every worker signs in as themselves, with their own tickets and inductions.
3. 3Step 3: The gate shows Cleared against (site)'s requirements or Entry refused with the reasons (up to 5 shown). Cleared people select Sign in.
4. 4Step 4: Leaving, they search or scan again and select Sign out, so the evacuation list stays right.

What happens next

• Refused: the attempt is recorded and the site's manager is told by email at once (no manager: your club admins). The same person refused again within 5 minutes isn't recorded or sent twice. See Refusals and override.
• On the stop list: refused with a neutral message. See The stop list.
• On site now, the Evacuation list and Time on site fill in from the sign-ins. See On site now and the evacuation list.
• With bookings on, the gate shows Expected today: (n) booked · (n) arrived · (n) not here yet (counts only). A site can require bookings. See Bookings.
• Anyone still signed in is signed out automatically at 11:59 pm by the site's own clock, flagged no sign-out.

Site options that change the gate

• Require bookings at this site's gate (on the site's Bookings page): only people booked in for that day are cleared.
• Signed SWMS at the gate (on the site's page, set by an club admin or safety officer): some categories must have signed a current SWMS for the site. See Safety at the gate.
• Inductions at the gate: workers can do the site's inductions on the gate's tablet, or must each do them themselves.

Common questions

• Does the front-office desk change? No. For clubs that aren't builders or businesses, the desk with no site keeps its own Refuse sign-in when not cleared setting in Settings → Front desk.
• The connection dropped. The gate keeps deciding from its signed cleared list for up to 4 hours. See The gate without signal.
• A site was closed. A closed site's gate can't sign anyone in. Reopen the site first.