Badge checks for iComply Preferred

Check the documents of providers on the Preferred or Partner tier so they can hold the iComply Preferred badge. Separate from schools' Checked by iComply.

1 min readLast updated

Applies to: iComply staff only · iComply Super admin, iComply compliance officers

Badge checks lists providers on the Preferred or Partner tier whose current documents iComply hasn't checked for the iComply Preferred badge, oldest request first. A decision here counts for the badge only: it isn't a Checked by iComply check for any school.

How to check a provider's documents

  1. Step 1: Open Badge checks. Each provider shows their tier, whether they already hold the badge, when they asked and their email.
  2. Step 2: For each document marked To check, select Open the document.
  3. Step 3: Tick the Checklist: it's the right kind of document; issue and expiry dates match the file; cover is current and adequate (insurance); name and ABN match the provider. Tick Cover not applicable to this document if there's no cover.
  4. Step 4: Select Checked for the badge, or write What needs fixing (the provider sees this) and select Needs fixing.

What happens next

  • When every current document is checked and the provider meets the rest of the bar, they hold the badge. The rest of the bar: an active Preferred or Partner listing, compliant at every organisation that links them, at least 3 completed jobs on iComply, an average rating of 4.0 or more from reviews by at least 3 different organisations, and no unresolved concerns.
  • Needs fixing pauses the badge and emails the provider what to fix. When they upload a new copy, it comes back here.
  • A badge holder keeps the badge while a newer document waits for its check.
  • Opening a document and each decision are recorded in the audit log.
The badge is earned, never bought. iComply records and checks what providers supply; it doesn't certify their work.
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