For the iComply team: Help Centre feedback
See which Help Centre articles people found helpful or not, and read their comments.
1 min readLast updated
Applies to: iComply staff only · iComply Super admin, iComply support
Every Help Centre article asks "Was this helpful?". Super admins and Support open Help feedback to read the answers. It's read-only.
What's on the page
- By article: each article's Yes and No answers and when it was last answered, least helpful first. An article that has since been removed shows "(removed)".
- Latest comments: what people wrote, with the article and the kind of reader.
What to do with it
- Start with the articles with the most No answers, and read their comments.
- Fix the article, or the product if the comment shows people are stuck on a screen.