Invite and manage iComply's team
A Super admin invites staff, chooses their role, sends or copies their join link, resets two-step sign-in and deactivates people on Admin → Team.
1 min readLast updated
Applies to: iComply staff only · iComply Super admin
Only a Super admin opens Team. It lists everyone in iComply's team with their role, status (Active, Invited or Deactivated), whether two-step sign-in is set up, and when they last signed in.
How to invite a team member
- Step 1: Open Team.
- Step 2: Under Invite team member, enter their Name and Email and choose a Role (see Roles in iComply's team).
- Step 3: Leave Also email the invite to them ticked to email it as well.
- Step 4: Select Invite team member, then copy the link that appears and send it to them yourself if you like.
What happens next
- They open the link, choose a password and set up two-step sign-in before they can see anything. See Join iComply's team.
- The link works once, for 7 days. Their row shows when it expires.
- Every invite, role change, reset and deactivation is in the audit log.
Managing someone
- Change: choose a new role in their row. It applies from their next sign-in. You can't change your own role.
- Get link: makes a new join link to copy. Resend invite emails a new one. Either way, any earlier link stops working.
- Revoke invite: their link stops working.
- Reset two-step: signs them out; they set up two-step sign-in again at their next sign-in. Use it when someone loses their phone.
- Deactivate: signs them out everywhere and stops them signing in. Reactivate restores access.
Common questions
- The email address already has an account. Each email has one iComply account. Use a different address for their staff account.
- Their link expired. Select Get link or Resend invite for a fresh one.