Set pack prices
Set each pack's annual price for each active-site band. Builders and other businesses see the price for their band straight away.
1 min readLast updated
Applies to: iComply staff only · iComply Super admin, iComply billing
Pack pricing holds each pack's annual price, in dollars and GST inclusive, for each active-site band: 1–3 active sites, 4–10 active sites, 11–25 active sites and 26 or more active sites. An organisation with no sites is in the first band. Billing can see the prices; only a Super admin changes them.
How to set a price
- Step 1: Open Pack pricing.
- Step 2: Find the pack and the band.
- Step 3: Enter the price in dollars, for example 1200 or 1200.50, or leave it blank for "Talk to us".
- Step 4: Select Save beside it.
What happens next
- Builders and other businesses in that band see the price on Settings → Your packs as soon as it's saved. A blank price shows "Talk to us".
- Schools, clubs, charities and peak bodies have every pack included except the heavy ones (marked Priced separately for everyone), so these prices apply to them only for those.
- Nothing is charged automatically. Invoices are raised by hand, using the Packs for invoices (CSV) on Billing.
- Each change is recorded in the platform audit log.