AI assist and your data: what is sent, and where
Exactly what each AI suggestion sends, with names and contact details taken out, who processes it, and what it never does. A person checks every suggestion.
1 min readLast updated
Applies to: Insights & AI · Admin
AI assist sends only what each suggestion needs, and only after an admin has switched it on. Nothing is sent while it's off.
What each suggestion sends
- A hazard or finding from a photo: the one photo you choose, re-encoded first so its location and camera details are removed. Nothing else about your organisation.
- The day's summary: the day's counts and facts (sign-ins, refusals, inspections, incidents by type, permits, actions) and the manager's own notes, with every person's name, email address and phone number taken out first.
- A pre-task plan (Take 5 check): the task and where it is, as typed, with names and contact details taken out, and the titles of the hazards on that site's register.
- The report's paragraph: the month's figures only (rates, hours, counts and trends), with sites as Site 1, Site 2. No names of people, providers or sites.
Who processes it
- Anthropic, PBC, a sub-processor listed in our privacy policy. It processes the request in the United States and, under its commercial terms, doesn't use it to train its models.
- How long it's kept: as the privacy policy says for read assist. Inside iComply, a suggestion is remembered for your organisation only, so the same question isn't asked twice. It's never a record until a person saves the form.
What it never does
- Save, approve, close, refuse or send anything.
- Decide who's cleared.
- See another organisation's records, your documents, or anything in a pack that's off.
- Keep an answer that names someone: it's thrown away.
The audit log records each suggestion shown and each one a person confirmed. See The audit log and Overseas services.