Rate a contractor after work
Rate contractors after real work. Reviews are double-blind and never show your organisation's name.
1 min readLast updated
Applies to: Core (every organisation) · Administrator, Staff and team members, Safety officer (HSEQ)
You can rate a contractor after real work recorded in iComply: a sign-in at the front desk or gate, a program session, a facility booking that ended, or a closed permit. That's what keeps the ratings honest.
How to rate
- Step 1: Open Reviews (in the marketplace tabs or the menu). How was it? lists who you can rate.
- Step 2: Choose the stars, or open Rate each part instead to score Reliability, Quality, Communication and Value, plus Child safety where your organisation's work involves children (builders and other businesses don't see it), with tags and an optional comment.
- Step 3: Select Submit review.
You can also rate from the contractor's file (Review) or their profile (Review their work).
What happens next
- Reviews are double-blind: the contractor can't see yours, and you can't see theirs of your organisation, until both are in or 14 days pass.
- Your organisation's name is never shown with a review.
- Comments show only once iComply has checked them. Leave names out.
- You can edit your review for 7 days after you submit it (Edit).
What contractors say about you
Contractors rate you too (clear brief, site access, paying on time). An average shows once 3 different contractors have reviewed you. If a review is unfair, open Report this review, say what's wrong and select Report to iComply.
For how listings and the contractor's side work, see Reviews.