Rate a provider after work
Rate providers after real work. Reviews are double-blind and never show your club's name.
1 min readLast updated
Applies to: Core (every organisation) · Club admin, Club team member
You can rate a provider after real work recorded in iComply: a sign-in at the front desk or gate, a program session, a facility booking that ended, or a closed permit. That's what keeps the ratings honest.
How to rate
- Step 1: Open Reviews (in the marketplace tabs or the menu). How was it? lists who you can rate.
- Step 2: Choose the stars, or open Rate each part instead to score Reliability, Quality, Communication and Value, plus Child safety where your club's work involves children (builders and other businesses don't see it), with tags and an optional comment.
- Step 3: Select Submit review.
You can also rate from the provider's file (Review) or their profile (Review their work).
What happens next
- Reviews are double-blind: the provider can't see yours, and you can't see theirs of your club, until both are in or 14 days pass.
- Your club's name is never shown with a review.
- Comments show only once iComply has checked them. Leave names out.
- You can edit your review for 7 days after you submit it (Edit).
What providers say about you
Providers rate you too (clear brief, site access, paying on time). An average shows once 3 different providers have reviewed you. If a review is unfair, open Report this review, say what's wrong and select Report to iComply.
For how listings and the provider's side work, see Reviews.