The gate without signal

A site's gate needs to know who's cleared. Without a connection, refusing everyone stops work (and people walk round the tablet, so the evacuation list is wrong); letting everyone in is unsafe. So the gate decides from a recent copy of its own answers, with limits:

• While online, the tablet gets a fresh cleared list for its site every 5 minutes: each person's name, company and whether they're cleared there (by exactly the online rules), signed by iComply so a copy changed on the tablet is ignored. While it's ready, the gate's start screen says it will keep checking people if the connection drops.
• It counts for at most 4 hours, and never past midnight at the site. Its age is on every screen (“made 12 minutes ago”). Older than that, nobody is cleared from it.
• Refusals still happen: anyone not cleared, anyone on the stop list (with the same words as online: see the site manager) and anyone not on the list at all is refused. Nobody can be let in by override while the gate is offline.
• Visitors sign in at the site office until the connection is back.

What the gate user does

1. 1Step 1: Nothing changes: people search their name or company on the tablet and select Sign in or Sign out.
2. 2Step 2: Anyone refused, or not found, waits and calls the site office.
3. 3Step 3: When the connection is back, the saved sign-ins send by themselves (Sending (n) saved sign-ins…).

When the connection is back

Every sign-in, sign-out and refusal is sent with the time it happened, and each sign-in is checked again against your records for that day. A refusal is recorded like any refusal and the site's manager is told. If the records say someone would have been refused (for example they were put on the stop list after the list was made), the sign-in is kept (they were on site, so they're on the evacuation list) but flagged: the site's manager (or the club admins) is told at once, and the site's On site now page shows it under Signed in while the gate was offline: check these until someone who can override selects Mark reviewed.

Common questions

• Not everyone fits on this tablet. A list holds up to 1,500 people. Anyone not found should call the site office.
• The front-office desk (no site) went offline. It doesn't decide offline: treat everyone as not checked until you're back online.
• How big is the risk? A change made after the list was made isn't known to the tablet until the signal is back (in practice minutes; at most 4 hours), and the flag catches it then.