Your packs: switch on what you need

Every club, of every kind, runs Core: the compliance register with traffic lights, requirement templates, a portable profile for your providers, expiry reminders, certificate read assist, evidence packs, the audit log, two-step sign-in, your own web address, the compliance profile and catalogue, and spreadsheet import with free help from our team. Packs add the rest, in your club's own words.

The packs

• People & Volunteers: volunteers and their check re-checks, WWC Connect (Victoria), people checks and qualifications, policies with re-sign, reimbursements for check fees, and seasons with roll-over for clubs and peak bodies (programs and groups for charities).
• Gate & Access: the front-desk kiosk, keys and devices, facility hire, the site gate with refusals, the stop list, the evacuation list and time on site, worker passes, bookings and the 6 am pre-start email.
• Site Safety Records: inductions (in other languages too), SWMS and sign-on, permits to work, site files, incidents and corrective actions, inspections, the hazard register, toolbox talks and findings for your providers to fix.
• Provider vetting (called Subcontractor Vetting, Contractor Vetting or Provider Vetting by kind of organisation): prequalification, panels and jobs, ratings, payment claim statements, modern slavery statements and your providers' own subcontractors.
• Assets & Plant: the asset register with servicing, registration, test and tag and QR labels.
• Audit & Quality: internal audits, point-in-time audit packs, the yearly review pack, client viewers and auditors.
• Planning: safety plans, pre-task plans (Take 5), risk assessments and the daily site diary or log.
• Chemicals (SDS): the chemicals register with current safety data sheets, review reminders, QR labels and the placard and manifest guide.
• Insights & AI (priced separately): injury rates from your hours worked, a dashboard, a monthly report, a Power BI feed, and AI assist: software suggestions a person checks and confirms, off until an administrator switches it on.
• Integrations (priced separately): API keys, webhooks and single sign-on.
• Managed Service (priced separately, offered to some kinds of organisation only): Checked by iComply, where our team checks each upload first.

What each pack does for your kind of club: see Every pack, every kind of organisation.

Before you start

Only admins can switch packs. Everyone else sees the cards read-only, with Only an admin can switch packs. Ask an admin if you need one on.

How to switch a pack on or off

1. 1Step 1: Open Settings, then select Your packs on the Your packs card.
2. 2Step 2: Read the pack's card: What it adds for your kind of club, anything Not offered to you and why, what it Needs:, and its Price:.
3. 3Step 3: Select Switch … on or Switch … off.
4. 4Step 4: Check exactly what changes: This adds: or This hides:.
5. 5Step 5: Select Yes, switch it on or Yes, switch it off (or Cancel).

What happens next

• Switching on: the pack's pages appear in your menu and its reminders start. The card shows On and On since the date, with who switched it.
• Switching off never deletes anything: its pages, menu items, downloads and reminders disappear and every record is kept. Switch it back on any time and everything is as it was.
• A pack whose features need sites (the site gate, bookings and the pre-start; incidents, inspections, hazards, toolbox talks and findings) switches on Sites too, with a first site named after your club. Sites hide again when no such pack is on; they're never deleted.
• Every change is in your Audit log, with what appeared or was hidden and the price line.

Legacy scope and “Switch on the rest”

If your club used iComply before packs existed, you kept exactly what you had: the card says You have what you had before packs. and On · legacy terms. Select Switch on the rest to add the rest of the pack: the card lists what that adds first. Legacy packs stay included in your current agreement.

Prices

• Each card's Price: line says what it costs your club: Included, a yearly price for your number of active sites, Talk to us · priced by active sites, Priced separately · talk to us, or Included in your current plan (legacy terms).
• The intro at the top of Your packs says how your kind of club is priced, and for builders and businesses your number of active sites and band.
• Importing your spreadsheets is free for everyone, with help from our team if you want it.
• See Pricing for builders and businesses or Club, charity and peak body pricing.

Common questions

• A page I used has gone. A page whose pack is off doesn't exist for your club: it answers “page not found”. An admin can switch the pack back on and everything returns.
• A pack says Not offered. The card explains why, for example seasons, which only clubs, charities and peak bodies have. If you already had it on before it stopped being offered to you, it stays on, on your current terms; if you switch it off, it can't be switched back on there.
• The card says “by iComply”. iComply switched it for you (with a reason that's in your audit log).
• The Gate user or Panel coordinator role has gone from Users & access. Those roles need the front desk and vetting packs on.