WWC Connect: what it is and how iComply helps
From 19 October 2026, Victorian organisations connect their child-related workers and volunteers in WWC Connect. iComply keeps your record and your deadlines.
2 min readLast updated
Applies to: People & Volunteers · Club admin, Club team member
WWC Connect is the Victorian Government service where organisations record (connect) the people doing child-related work for them. It started on 19 October 2026 and applies to any organisation engaging paid workers or volunteers for child-related work. WWC Connect in iComply appears only for clubs in Victoria.
Before you start
- Your club's state is Victoria (Settings).
- People & Volunteers is switched on (Settings → Your packs).
- Your club has a Service Victoria business account for the official reporting. See Report your workers in Service Victoria.
What iComply does
- Works out each person's connect-by and offboard-by dates: 7 days for workers, 21 days for volunteers.
- Shows what's due on Today, most urgent first, and emails reminders 7 and 2 days before, on the day and when overdue.
- Keeps a dated record of each check, connection, alert and end date, for 7 years after they stop.
- Collects volunteers' details by personal link or event QR.
- Prepares the files for Service Victoria: the bulk upload and the bulk status check.
What iComply doesn't do
iComply records what you did and reminds you. The official check is done in the WWC status checker and the official notification in WWC Connect, both government services. iComply is independent: it isn't connected to, or endorsed by, Service Victoria or the Social Services Regulator.
Decision support, not legal advice. Your club remains responsible for its decisions.
The tabs
- Today: what to do now. See The Today page.
- People: everyone you track. See The People list.
- Add a person: one question at a time. See Add a person.
- Self-service links: volunteers fill in their own details. See Volunteers: personal link or event QR.
- Import & catch-up: people engaged before 19 October 2026. See Existing workers.
- Visitor log, when your front desk is on. See The WWC visitor log.
- Exports & settings. See WWC exports and settings.
Clubs outside Victoria see a note that nothing changes for them: keep checking cards on your state's register.