Status alerts
Log an alert from WWC Connect, stop work, and work through the checklist.
1 min readLast updated
Applies to: People & Volunteers · Association admin, Association team member
WWC Connect sends status alerts to your association's nominated contact, not to iComply and not to delegates. Reasons aren't disclosed. Whoever receives one must pass it on promptly.
How to log and action an alert
- Step 1: Open the person and select Log a status alert.
- Step 2: Choose the Kind of alert (Suspension, Interim bar, Interim exclusion, Revocation, Expiry or Other status change), the Received on date and a note.
- Step 3: Select Log alert: they go red now. The people chosen in Exports & settings are told straight away.
- Step 4: Work through the Checklist: Stop child-related work now, Record the stop date, Record the end date in WWC Connect, Consider your reportable conduct obligations. Select Save checklist.
What happens next
- Alerts not actioned within 24 hours are escalated to every association admin.
- Actioning an alert starts the offboard clock. It never makes someone look cleared: re-engaging after a new clearance is a new engagement.