Invite a provider

Invite a business or person you work with. They get an email to set up a free iComply account and upload their documents once. If they already use iComply with another school, they accept your invitation from their portal instead.

Before you start

• Confirm your own email address first. Until you do, you can't invite anyone.
• Your role must be able to change things at your school. People who see only their own sites, and read-only roles, can't invite.

How to invite

1. 1Step 1: Open Invites in the menu, or select Add a provider on the register.
2. 2Step 2: Enter the Business or person's name and Email.
3. 3Step 3: Optional: add Mobile, Trade or role and ABN.
4. 4Step 4: Choose a Category. The box under it lists what they'll need to provide.
5. 5Step 5: Select Send invite.

What happens next

• They get an email with a link to set up their account and upload their documents, usually from their phone.
• Already on iComply? They're asked to accept or decline in their portal. Nothing is shared with you until they accept.
• Until they answer, they show as Invited on the register (grey). If they say no, they show as Declined.
• Once they accept, their documents arrive for you to review. Only your approval counts at your school.
• iComply then emails them before each document expires: see Expiry reminders and red alerts.

Resend an invitation

1. 1Step 1: Open the register and select the provider.
2. 2Step 2: Select Resend invite.

They get a reminder email with a fresh link. The old link stops working.

Limits

• The emailed link works for 14 days. The provider's file says when it has expired: resend it for a fresh 14 days.
• Each business has one iComply profile, matched by email, however many schools invite them. Inviting someone already on your register tells you so.

Common questions

• The link doesn't work for them. It may be more than 14 days old, or replaced by a resend. Select Resend invite. See Invite link expired.
• They didn't get the email. Check the email address on their file, then see Emails not arriving.
• Can I invite lots at once? Yes: see Import a list.
• Can I find someone new? See Find a provider in the directory.