Invite an organisation's admin with a link (iComply team)
Super admins create a one-time link so an organisation's new admin can set up their account, and can resend or revoke it.
1 min readLast updated
Applies to: iComply staff only · iComply Super admin, iComply support, iComply billing
Use this when an existing organisation needs a new admin, or its first admin lost their link. New organisations get their first invite from Create an organisation. Only a Super admin creates, resends or revokes; Support and Billing see the list.
How to create an admin invite link
- Step 1: Open Organisations and select the organisation's name.
- Step 2: In Admin access, under Create admin invite link, enter their Name and Email.
- Step 3: Leave Also email it to them ticked to send it as well.
- Step 4: Select Create invite link, then copy the link and send it however you like.
What the admin sees
The link opens the organisation's own address (app.icomplyaustralia.com.au until its subdomain is live) with their name filled in. They choose a password (at least 10 characters), sign the organisation agreement and set up two-step sign-in, then land in their organisation. Each link works once, for 14 days.
An expired, used or revoked link shows a page asking them to ask iComply for a new link. An email that already has an iComply account can't be invited again: each email has one account, so use another address.
Pending admin invites
- Each shows who, when it was created and when it expires (or that it has expired).
- Resend email emails a fresh link and shows it once. The earlier link stops working.
- Revoke stops the link working straight away.
- Creating a new link for the same email replaces (revokes) the older pending one.