Find and open an organisation

Super admins, Support and Billing open Organisations. Support and Billing look only; everything that changes an organisation is Super admin only.

How to find an organisation

1. 1Step 1: Open Organisations.
2. 2Step 2: Filter by Name, Type, Industry pack (builders and other organisations on the contractor engine), State or Tier, or choose Not logged in for 14, 30, 60, 90 or 180 days to find organisations nobody has used lately.
3. 3Step 3: Select Filter, then select the organisation's name.

The list shows each organisation's type, industry pack, state, tier, people (not for schools), last sign-in and address, with Suspended and Demo · sample data chips. Retired demo copies are hidden (kept for the audit trail); a line above the filters shows them.

What the organisation's page shows

• Packs: what it has on. Packs and override opens the pack override.
• Admin access: its admins (last sign-in, deactivated) and pending admin invites. See Invite an organisation's admin with a link.
• Set subdomain or Change subdomain, and the subdomain's status with Provision / check again. See Subdomains.
• Act on behalf: see Act on behalf of an organisation.
• Suspend or Reinstate: see Suspend or reinstate an organisation.
• Complimentary plan: see Complimentary plans.
• Act-on-behalf history: who, when, why, and whether it ended or expired.
• View their sign-in page opens the organisation's own sign-in page in a new tab.

The header shows the type, state, industry pack, tier and price, people and the percentage cleared (not schools), and whether it's suspended or a demo (a demo is never emailed, billed or listed).

Also on this page

• Create an organisation (Super admin): see Create an organisation and invite its admin.
• Notices and Rules packs buttons at the top.
• Subdomains to provision: organisations whose address isn't live yet.